About Us

Background on our Role
Governance and Transparency
- Board Minutes
- Expenses for the Directors and Principal Ombudsman and Chief Executive
History of CIFO Development
How We Work
Organization Structure
Principal Ombudsman & Staff
Values & Standards

Background on our Role

Headlines

Glossary

Structure

Scope

Complaint-handling by financial services providers

Enquiry and complaint-handling by CIFO

Feedback by CIFO

International Engagement

About

The Channel Islands Financial Ombudsman (CIFO) is the trusted independent dispute-resolution service for unresolved complaints involving financial services provided in or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.

Contact

Channel Islands Financial Ombudsman (CIFO)
PO Box 114
Jersey, Channel Islands
JE4 9QG

Jersey (0)1534 748610
Guernsey (0)1481 722218
International +44 1534 748610