Channel Islands Financial Ombudsman

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About Us

  • Background on our Role
    • Complaint-handling by financial services providers
    • Enquiry and complaint-handling by CIFO
    • Feedback by CIFO
    • Glossary
    • Headlines
    • Scope
    • Structure
  • Governance and Transparency
    • Board Minutes
    • Expenses for the Directors and Principal Ombudsman and Chief Executive
  • History of CIFO Development
  • How We Work
  • Organization Structure
  • Principal Ombudsman & Staff
  • Values & Standards

Background on our Role

Headlines

Glossary

Structure

Scope

Complaint-handling by financial services providers

Enquiry and complaint-handling by CIFO

Feedback by CIFO

About

The Channel Islands Financial Ombudsman (CIFO) is the trusted independent dispute-resolution service for unresolved complaints involving financial services provided in or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.

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  • Home
  • About Us
  • Submit a Complaint
  • Privacy Statement
  • Careers
  • Contact Us
  • CIFO Case Studies
  • Resource Room
  • News & Publications

Contact

Channel Islands Financial Ombudsman
PO Box 114
Jersey, Channel Islands
JE4 9QG

Jersey +44 (0)1534 748610
Guernsey +44 (0)1481 722218
International +44 1534 748610
Facsimile +44 1534 747629