Feedback by CIFO

This involves CIFO publishing information about the cases it has handled and also identifying generic/systemic issues.

This is for the benefit of the States, JFSC/GFSC, industry bodies, consumer bodies and the public. This helps to identify common pitfalls, so that consumers and financial services providers can avoid them.

It also helps policy-makers to identify areas where action may be required in order to improve things for the future.