Case Studies From Other Ombudsman Schemes
It may also be of interest to our Channel Islands stakeholders to view the case studies shared by our counterpart financial ombudsman schemes in other countries. Given the close connection we share with the United Kingdom; the first link we provide is to the UK’s Financial Ombudsman Service (FOS). You will likely see an interesting similarity of complaint themes around the world yet all of these ombudsman schemes are each seeking to provide fair and reasonable outcomes to complaints.
Case Studies – UK Financial Ombudsman Service (FOS)
See the case studies in each copy of Ombudsman News at: http://www.financial-ombudsman.org.uk/publications/ombudsman.htm
Case Studies – Irish Financial Services Ombudsman’s Bureau
Case Studies – Australian Financial Ombudsman Service (FOS)
Case Studies – Canadian Ombudsman for Banking Services and Investments (OBSI)
Case Studies – New Zealand Banking Ombudsman Scheme