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Closed Consultations

Discussion Paper 1 – Funding Structure

Consultation Paper 1 – Eligible Complainants: Categories

Consultation Paper 1 – Feedback

Consultation Paper 2 – Eligible Complainants: Sufficiently-Close Relationships

Consultation Paper 2 – Feedback

Consultation Paper 3 – Model Complaint-Handling Procedure for Financial Services Providers

Consultation Paper 3 – Feedback

Consultation Paper 4 – 2015 Case Fees and Levies

Consultation Paper 4 – Feedback

Consultation Paper 5 – Policy on Factors to be Considered in Rejecting Complaints

Consultation Paper 6 – Policy on Delegation and Review of Rejecting Decisions

Consultation Paper 7 – CIFO Funding

Consultation Paper 7 – Feedback

Consultation Paper 8 – 2016 Levies

Consultation Paper 8 – Feedback

Consultation Paper 9 – 2017 Case Fee Schemes

Consultation Paper 9 – Feedback

Consultation Paper 10 – 2017 Levies

Consultation Paper 10 – Feedback

Consultation Paper 11 – CIFO Future Funding Structure Options

Consultation Paper 12 – 2018 Case Fee Schemes

Consultation Paper 12 – Feedback

Consultation Paper 13 – 2018 Levies

Consultation Paper 13 – Feedback

Consultation Paper 14 – CIFO Funding Structure Final Consultation

Consultation Paper 14 – Feedback

Consultation Paper 15 – 2019 Levies

Consultation Paper 15 – Feedback

Consultation Paper 16 – 2020 Levies

Consultation Paper 16 – Feedback

Consultation Paper 17 – 2021 Publication of Summary Complaints Statistics

Consultation Paper 17 – Feedback

Consultation Paper 18 – 2021 Levies

Consultation Paper 18 – Feedback

Consultation Paper 19 – 2022 Levies

Consultation Paper 19 – Feedback

Consultation Paper 20 – 2023 Case Fee Schemes

Consultation Paper 21 – Quarterly Case Fee Schemes

Consultation Paper 21 – Feedback

Consultation Paper 22 – 2023 Levies

Consultation Paper 22 – Feedback

CIFO’s ‘Future Focus’ Discussion Paper

Consultation Paper 23 – 2024 Levy Scheme & Case Fees

Consultation Paper 23 – Feedback