Channel Islands Financial Ombudsman

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Resource Room

  • Agreements
  • CIFO Consultations
    • Closed Consultations
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  • Funding
    • Current schemes and notes
    • Forms for certifying in respect of the levy
    • Previous Schemes and notes
    • Providing contact information
  • Legislation
  • Policies and Approaches
  • Useful Links and Contacts

Previous Schemes and notes

  • the Financial Services Ombudsman Levy Scheme (Bailiwick of Guernsey) 2019
  • the Financial Services Ombudsman Levy Scheme (Jersey) 2019
  • 2019 Explanatory Notes For Financial Services Providers
  • the Financial Services Ombudsman Levy Scheme (Bailiwick of Guernsey) 2018
  • the Financial Services Ombudsman Levy Scheme (Jersey) 2018
  • 2018 Explanatory Notes For Financial Services Providers
  • the Financial Services Ombudsman Levy Scheme (Bailiwick of Guernsey) 2017
  • the Financial Services Ombudsman Levy Scheme (Jersey) 2017
  • 2017 Explanatory Notes For Financial Services Providers
  • the Financial Services Ombudsman Fee Scheme (Bailiwick of Guernsey) 2017
  • the Financial Services Ombudsman Fee Scheme (Jersey) 2017
  • the Financial Services Ombudsman Levy Scheme (Bailiwick of Guernsey) 2016
  • the Financial Services Ombudsman Levy Scheme (Jersey) 2016
  • 2016 Explanatory notes for financial services providers
  • the Financial Services Ombudsman Levy and Establishment Levy Scheme (Bailiwick of Guernsey) 2015
  • Financial Services Ombudsman Levy Scheme (Jersey) 2015 
  • the Financial Services Ombudsman Fee Scheme (Bailiwick of Guernsey) 2015
  • the Financial Services Ombudsman Fee Scheme (Jersey) 2015 </strong
  • 2015 Explanatory notes for financial services providers

About

The Channel Islands Financial Ombudsman (CIFO) is the trusted independent dispute-resolution service for unresolved complaints involving financial services provided in or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.

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  • Home
  • About Us
  • Submit a Complaint
  • Privacy Statement
  • Careers
  • Contact Us
  • Resource Room
  • News & Publications
  • Ombudsman Decisions
  • Case Studies

Contact

Channel Islands Financial Ombudsman (CIFO)
PO Box 114
Jersey, Channel Islands
JE4 9QG

Jersey (0)1534 748610
Guernsey (0)1481 722218
International +44 1534 748610