Welcome to Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.
ABOUT US
FOR
Consumers
CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.
LEARN MORE
FOR
Financial Services Providers
The information on this page is for financial services providers covered by our legislation. If you are a consumer wanting to make a complaint, you will find our “For Consumers” page useful.
LEARN MOREBest wishes for the Festive Season and a Happy New Year
Please note the CIFO offices will be closed from midday 24 December 2024 – 9am 2 January 2025 inclusive.
Get in contact
enquiries@ci-fo.org
Channel Islands Financial Ombudsman,
PO Box 114, Jersey,
Channel Islands, JE4 9QG
