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Welcome to Channel Islands Financial Ombudsman (CIFO)

CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.

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FOR

Consumers

CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.

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FOR

Financial Services Providers

The information on this page is for financial services providers covered by our legislation. If you are a consumer wanting to make a complaint, you will find our “For Consumers” page useful.

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Latest Updates

If you would like to stay up to date on CIFO news in Jersey and Guernsey, please register below.

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Get in contact

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Channel Islands Financial Ombudsman,
PO Box 114, Jersey,
Channel Islands, JE4 9QG