CIFO Policies & Approaches
- Guidelines on Business Interruption Insurance
- Guidelines on Sufficiently-Close Relationships
- Model Complaints Procedure
- Policy on Delegation and Review of Rejection Decisions
- Policy on Factors for Rejection
- CIFO General Approach to Compensation for Losses
- CIFO Guidance on Document Provision by Financial Services Providers
- CIFO Guidance on Complaint Categorisation
Factsheets