Statistics 2020 Third quarter complaint statistics 2020 Second quarter complaint statistics 2020 First quarter complaint statistics 2019 Fourth quarter complaint statistics 2019 Third quarter complaint statistics 2019 Second quarter complaint statistics 2019 First quarter complaint statistics 2018 Fourth quarter complaint statistics 2018 Third quarter complaint statistics 2018 Second quarter complaint statistics 2018 First quarter complaint statistics 2017 Fourth quarter complaint statistics 2017 Third quarter complaint statistics 2017 Second quarter complaint statistics 2017 First quarter complaint statistics 2016 Fourth quarter complaint statistics 2016 Third quarter complaint statistics 2016 Second quarter complaint statistics 2016 First quarter complaint statistics