E-Newsletter, Statements & Media Releases

• 27 July 2023 – Q2 Complaints and CIFO’s Public Event

• 19 June 2023 – CIFO’s Public Event

• 12 June 2023 – 2022 in Review

• 27 April 2023 – Q1 Complaints and CIFO’s Opportunities

• 1st February 2023 – Q4 Complaints and CIFO Update

• 3rd January 2023 – 2023 Consultation on Levies

• 14 November 2022 – CIFO’s Upcoming ‘Future Focus’ Public Events

• 8 November 2022 – Q3 Complaints, Consultation on Quarterly Case Fees and CP20 Feedback

• 20 October 2022 – New CIFO Chair & Directors Appointed to CIFO Board

• 14 September 2022 -Consultation on Case Fee Schemes

• 3rd August 2022 – Q2 Complaints and CIFO’s Public Event

• 13th June 2022 – CIFO’s Public Event

• 26th May 2022 – 2021 in Review

• 16th May 2022 – CIFO’s Opportunities

• 12th May 2022 – Q1 Complaints

• 28th February 2022 – 2022 Levy Schemes and Consultation Feedback

• 14th February 2022 – New Directors Appointed to CIFO Board of Directors

• 8th February 2022 – Q4 Complaints and CIFO’s Update

• 10th January 2022 – 2022 Consultation on Levies

• 9th November 2021 – Q3 Complaints and CIFO’s Recommendations to FSPs

• 13th September 2021 – CIFO’s Opportunities

• 11 August 2021 – Q2 Complaints and CIFO’s Public Event

• 21 June 2021 – Upcoming Public Event

• 2 June 2021 – 2020 in Review

• 2 June 2021 – 2020 in Review – Press Release

• 12 May 2021 – Q1 Complaints and CIFO Publications

• 3 March 2021 – 2021 Levy Schemes and Consultation Feedback

• 27 January 2021 – Q4 Complaints and Emerging Issues

• 4 January 2021 – 2021 Consultation on Levies

• 16 December 2020 – Consultation on Publication of Summary Complaints Statistics

• 28 October 2020 – Q3 Complaints and Emerging Issues

• 29 September 2020 – World Ombudsman Day

• 1 September 2020 – CIFO Stakeholder Meetings and Senior Staff Departure

• 12 August 2020 – Q2 Complaints and Emerging Issues

• 6 July 2020 – Upcoming Public Event

• 27 May 2020 – 2019 in Review

• 27 May 2020 – 2019 in Review – Press Release

• 7 May 2020 – Q1 Complaints and CIFO publications

• 30 March 2020 – Coronavirus Update

• 11 March 2020 – CIFO response to statement from the Office of the Data Protection Authority (Guernsey)

• 27 February 2020 – 2020 Levy schemes and consultation feedback

• 28 January 2020 – Q4 Complaints and 2020 Levy Consultation

• 2 January 2020 – 2020 Consultation on levies

• 13 November 2019 – Q3 Complaints and published Ombudsman decisions

• 10 October 2019 – Q2 Complaints and Emerging pension issues

• 14 June 2019 – 2018 in Review

• 14 June 2019 – 2018 in Review – Press Release

• 23 May 2019 – Q1 Complaints and Upcoming Public Events

• 25 March 2019 – CIFO Legal Challenge Outcome

• 28 February 2019 – Q4 Complaints and 2019 Levy Schemes

• 23 November 2018 – Q3 2018 Latest complaint report

• 29 October 2018 – Q2 2018 complaint numbers and funding feedback

• 27 June 2018 – 2017 In Review

• 22 June 2018 – Upcoming Public Events

• 30 May 2018 – Q1 complaint numbers

• 01 May 2018 – 2018 levy schemes published & details for funding briefings

• 19 Apr 2018 – CP14: New funding proposals

• 29 Mar 2018 – 2018 fee schemes published

• 29 Jan 2018 – Q4 complaint numbers, consultations on case fees and more

• 15 Dec 2017 – Sufficiently close relationships & trusts

• 06 Dec 2017 – Q3 complaint numbers, funding consultation paper, case studies and more

• 03 Oct 2017 – Focus on investments paper published

• 21 Jul 2017 – Q2 complaint numbers published

• 11 Jul 2017 – Funding discussion paper published

• 06 June 2017 – 2016 annual report published

• 30 May 2017 – Q1 complaint report 2017

• 10 Apr 2017 – 2017 levy schemes, feedback on CP10 and funding review invitation

• 06 Feb 2017 – Q4 stats and CP10

• 21 Dec 2016 – 2017 fee schemes published

• 17 November 2016 – Channel Islands Financial Ombudsman one year on

• 11 Nov 2016 – Ombudsman consults on 2017 Fee schemes

• 28 Oct 2016 – Third quarter complaint numbers for 2016 published

• 18 Jul 2016 -Channel Islands Financial Ombudsman releases Q2 complaints numbers

• 11 Jul 2016 – Channel Islands Financial Ombudsman publishes case studies

• 13 Jun 2016 – New Financial Ombudsman releases report and complaint numbers

• 13 June 2016 – 2015 annual report and 2016 Q1 complaint numbers published

• 16 November 2015 – Channel Islands Financial Ombudsman (CIFO) is Open for Business

• 10 August 2015 – Channel Islands Financial Ombudsman announces planned opening date

• 9 March 2015 – Senior Financial ombudsman selected for the Channel Islands