Useful Contacts

The Channel Islands Financial Ombudsman (CIFO) doesn’t have the power to investigate all complaints. There are other agencies and organisations which provide advice and support, here are links to some of them.


Other Financial Ombudsman Schemes

FIN-NET, European Commission
Financial Ombudsman Service, UK
Financial Services Ombudsman Scheme, Isle of Man
Financial Services and Pensions Ombudsman, Ireland


Other Channel Islands Organisations That Can Assist Consumers

Jersey Trading Standards
Trading Standards Advice, Guernsey
Citizens Advice Bureau, Jersey
Citizens Advice Guernsey


Channel Islands Regulators

Jersey Financial Services Commission
Guernsey Financial Services Commission
Guernsey Competition & Regulatory Authority
Jersey Competition Regulatory Authority
Jersey Office of the Information Commissioner
Office of the Data Protection Authority, Guernsey


“All third-party trademarks (including logos and icons) referenced by the Channel Islands Financial Ombudsman (CIFO) remain the property of their respective owners. Anyone wishing to use or reproduce their logos, should seek their approval. Unless specifically identified as such, CIFO’s use of third-party trademarks does not indicate any relationship, sponsorship, or endorsement between CIFO and the owners of these trademarks. All references by CIFO to third party logos are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.”