Welcome to Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.
CIFO is the joint operation of two statutory ombudsman roles, established in law by the Financial Services Ombudsman (Jersey) Law 2014 and the Financial Services Ombudsman (Bailiwick of Guernsey) Law 2014.ABOUT US
CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.LEARN MORE
Financial Services Providers
The information on this page is for financial services providers covered by our legislation. If you are a consumer wanting to make a complaint, you will find our “For Consumers” page useful.LEARN MORE
If you would like to stay up to date on CIFO news in Jersey and Guernsey, please register below.REGISTER HERE