Welcome to Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.
Some of the links embedded in our documents may no longer work due to external organisations changing their websites. We are working to resolve this. In the meantime, please refer to the source websites.
ABOUT USConsumers
CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.
LEARN MOREStakeholder Feedback Survey
The survey should only take a few minutes to complete, and we would be grateful for your input.
Survey will close on 1 October 2026. Please complete it before that date so that your feedback can be considered as part of our review.
Start SurveyCIFO and Motor Finance
Get in contact
enquiries@ci-fo.org
Channel Islands Financial Ombudsman,
PO Box 114, Jersey,
Channel Islands, JE4 9QG
