Welcome to Channel Islands Financial Ombudsman (CIFO)
CIFO is a free service that resolves complaints about financial services provided in/or from the Channel Islands of Jersey, Guernsey, Alderney and Sark.ABOUT US
CIFO handles enquiries from complainants and financial service providers, to help them understand the issues, and (where appropriate) indicate the general approach CIFO would take.LEARN MORE
Financial Services Providers
The information on this page is for financial services providers covered by our legislation. If you are a consumer wanting to make a complaint, you will find our “For Consumers” page useful.LEARN MORE
Best wishes for the Festive Season and a Happy New Year
Please note the CIFO office will be closed from midday 22 December 2023 – 9am 2 January 2024 inclusive.